Use of Mobile Technology-Based Library Services and Information Needs Satisfaction of Undergraduates in Universities in South-West Nigeria

Abstract

Users’ satisfaction has been a subject of research since the establishment of the first university library in 1984, which signalled the commencement of the provision of information services to academic library users in Nigeria. However, empirical studies on the use of mobile technology-based library services in relation to students’ information needs satisfaction are rare. Thus, there is a knowledge gap, and this study, therefore, sets out to fill this gap by investigating the use of mobile technology-based library services and information needs satisfaction among undergraduates in universities in South-West Nigeria