Information Needs of Junior Employees and their Seeking Behaviour in Nnamdi Azikiwe University Awka, Anambra State, Nigeria

Abstract

The study investigated the Junior Employees’ Information Needs and their Seeking Behaviour in Nnamdi Azikiwe University Awka, Anambra State, Nigeria. Descriptive survey design was adopted for the study. The population for the study consists of six hundred and ninety (690) Junior Staff in Nnamdi Azikiwe University, Awka which were on pay-roll at the time of the study. One hundred (100) junior employees were selected from main campus in Awka through purposive sampling technique. Two research questions guided the study. Structured questionnaire was used as instrument for data collection. Mean rating was used to answer research questions. The major findings of the study identified the information needs of junior employees of Nnamdi Azikiwe University Awka to include civil service information, information on promotion requirement, social information, information for career development, health information, employment information and academic information. Their information seeking behaviour includes discussion with colleagues within school, visiting library/information centre and browsing the Internet. They also preferred locating information especially in library independently and with help of a Librarian. Based on the findings, the conclusions were made and it was recommended that: adequate and relevant information materials should be acquired so as to meet junior employees’ information needs; seminars and conferences should be held for the junior employees at regular intervals to keep them abreast of latest happenings in the University and orient them on the right attitude to seek and use information.